Battery

CHECK BATTERY HEALTH
Battery leakage is Number 1 Killer for Digital Lock malfunction, hence check regularly 2/3 month on battery condition.
MUST USE ALKALINE BATTERY
Recommended batteries: • Panasonic Evolta Alkaline • Panasonic Alkaline • Maxell Alkaline. Please get the battery from Authorized Seller.
CHANGE BATTERIES REGULARLY
Change batteries every 6-8 month or when low - whichever come first. Only 4 batteries required, 8 batteries for models paired with internet.
DON'T USE HEAVY DUTY BATTERY
Avoid Lithium, Carbon Zinc and rechargeable batteries - these batteries is for low drain appliances.
AVOID MIX NEW & OLD BATTERIES
Avoid mixing old and new batteries, or different brands batteries, change them all together.

Warranty does not cover Product issues or malfunction caused by battery defect, battery leakage and other related problems. The Customer should observe the following precautions (among others):
i. to use quality Alkaline Batteries (AA Size) for the Product at all times; and ii. to check the battery compartment regularly to detect / prevent any leakages.

For Products (such as lock models) that use rechargeable lithium battery, the Customer shall NOT USE fast-charging charger adapters. Lithium battery only supports 5.0V – 2.0A plug and non-fast charging cable. The Company reserves the right to void battery and/or Product warranty if the above charging specifications are not followed.

Avoid carbon-zinc batteries eg. Eveready (carbon zinc type). These are generally underpowered and you will need to replace more often and you might forget. Also, battery power may dip fast near depletion and low battery indicators may be missed. These batteries are usually labelled ‘Heavy Duty’ or ‘Super Heavy Duty’. Don’t be misled by the marketing labels.

You do not need expensive lithium batteries because digital locks are not high current discharge devices.

You should not use rechargeable batteries because the manufacturer says so (period). You may try at your own risk.

PLEASE ALWAYS CARRY OR KEEP YOUR SMART LOCK’S EMERGENCY KEY OUTSIDE YOUR DOOR. THE EMERGENCY KEY HAS NO USE FROM THE INSIDE.

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